Bank Job

Product Manager, Debit and Prepaid Cards: Retail Banking Division

March 30, 2021August 28, 2021 TheInfo24 Online Desk 0 Comments

Read Time:1 Minute, 51 Second

Table of Contents

BRAC Bank Limited

Vacancy

Not specific

Job Context

EMPLOYMENT TYPE: Full Time Employment (Permanent Position)

Job Responsibilities

Launching of new Debit/prepaid card for new customer segments as appropriate
Increase Debit card activation and usage
Maintain Debit/Prepaid card plastics
Maintain liaisons with Scheme partners (VISA, MasterCard, etc.) in regards to BIN management, Offers, etc.
Maintain relationships with other external stakeholders like Waller Partners, Payment partners, etc.
Work actively with system developers regarding various functionality development
Design and execute campaigns as and when necessary to achieve set goals/targets by the management
Follow-up and publish campaign results to all stakeholders
Managing Card fees and other transactional features
Improvise Card onboarding and distribution process
Develop new processes for new projects and tasks as and when required. Identify and re-engineering existing processes for smoother operations.
Debit/Prepaid card portfolio management
Address SQ issues/Complaints & resolve them accordingly
Initiated coordination meeting with front line staffs, ensure proper training and feedback to their queries
Manage promotional collaterals in alliance with Marketing, Communication & Customer Experience team
Handle disputes and Fraud related issues as per set guidelines
Timely response to all management quires and compliance deadlines
Proper vigilance of branding and information to all touch points

Employment Status

Full-time

Educational Requirements

Graduation/ Post Graduation from reputed University

Experience Requirements

At least 5 year(s)

Additional Requirements

5 years of working experience preferably in a Bank
Positive, energetic, and adaptive to changes;
Good communication and negotiation skills

Job Location

Dhaka

Read Before Apply

Female candidates are highly encouraged to apply.

Only short-listed candidates will be called for the interview as per the recruitment process.

BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

If you are interested to be a part of this diversified BRAC Bank family, then please Apply Online at www.bdjobs.com to send your Résumé with a recent passport-size photograph along with an NID number (mandatory).
BRAC Bank does not charge any fee at any stage of the recruitment process. Please note that BRAC Bank is an equal opportunity employer. Any form of persuasion will disqualify the candidature before or after the final selection.