Customer Service Executive
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Digicon Technologies Ltd.
Vacancy
80
Job Responsibilities
- To perform all front desk activities on a daily basis and maintain quality customer service.
- To follow up day to day RSP services and find out the Risk in terms of quality assurance.
- To produce feedback to customer Complains of a priority basis and handle critical customers.
- To meet the compliance of sales procedures.
- To prepare the daily operational Reports from system and manual for supervisor as per management required.
- To upsell and cross-sell as per target.
- To maintain inventory individual level and WIC level.
Employment Status
Full-time, Contractual
Educational Requirements
- Must be graduated from any reputed University/ Institutions.
Experience Requirements
- At least 1 year(s)
Additional Requirements
- Age 21 to 32 years
- Both males and females are allowed to apply
- Similar experience in BPO industry will get preference.
- Basic computer knowledge.
- Good oral communication skill.
- Good listening skill and analytical skill.
- Customer focus and adaptability to different personality types.
- Willingness to work in any shift/ roster.
Job Location
Dhaka, Gazipur, Narayanganj, Narsingdi, Dhaka (Savar)
Salary
TK 10000-12000 monthly
Read Before Apply
*Photograph must be enclosed with the resume.
Apply Procedures
Send your CV to career@digicontechnologies.com or to Email CV from MY BDJOBS account Click here.Application Deadline : 27 Aug 2020
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