Job

Customer Relations Officer

July 23, 2020August 28, 2021 TheInfo24 Online Desk 1 Comment

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Table of Contents

Shabkichu.com Ltd

Free Space

Not specific

Activities for you

Serves customers by providing product and service information and resolving product and service problems by coordinating with field officers.
Initiating sales with potential customers over the phone.
Listening to the customers’ needs to generate repeat sales.

Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed.

Job type: Full time

Educational Qualifications: Minimum HSC Pass

Experience Minimum 1 year

Job requirements:

Minimum 1 year practical experience in telesales or call center especially in service industry.
Customer service
Product knowledge

Quality focus
Problem solving
Phone skills
Listening capability

Workplace: Dhaka

Salary: Money. 12000 (monthly)

Company Opportunities:

Transport facility
Free Lunch and Dinner
Sales Incentives
Professional working environment
Performance based career path

Hard copy

Interested candidate may visit our following office address physically with CV and others relevant documents during 09:00-1700 hours (Saturday -Thursday) or email your updated CV to info@shabkichu.com by mentioning the position name in subject :